What is your job title/your role at Scottish Rite for Children?
I am a radiology scheduling specialist. I assist patients with scheduling appointments and follow-up appointments, while coordinating with the schedules of nurses, radiologists and technicians.
What do you do on a daily basis or what sort of duties do you have at work?
I work with various departments to accommodate patients needing ultrasound tests, MRIs or guided injections. I also coordinate follow-up visits between patients and our physicians.
My primary focus is delivering the best customer service in outpatient radiology care, collaborating closely with our team of doctors, therapists and radiology technicians. Top of FormBottom of Form
What was your first job? What path did you take to get here or what led you to Scottish Rite?
My first job was at a souvenir shop in a hotel in my home country, El Salvador. Since then, I have worked multiple jobs in the retail industry and will always remember that feeling of becoming financially independent. However, working in a hospital setting was always a passion of mine. After years of working at a bank, I decided to follow my dream and became a cash finance officer at a hospital in Fort Lauderdale, Florida in 2015.
When my husband’s job brought us to Dallas, I worked as a patient access specialist for Baylor Scott & White. I was thrilled to continue my passion of working in a hospital, because I was able to help children and adults alike with their medical needs. I often passed by Scottish Rite for Children Orthopedic and Sports Medicine Center and dreamed of working there someday. In June 2022, I was officially hired! It still is an honor to work for such a special place.
What do you enjoy most about Scottish Rite?
I am very lucky to be a part of the Radiology team. I value and enjoy working with my coworkers, and I learn something new from them every day. I also love the work atmosphere and the people I work with. I identify with Scottish Rite’s core values of virtue and integrity. It is truly a great place to work.
Tell us something about your job that others might not already know?
There is a lot of behind-the-scenes work that goes in scheduling and rescheduling, especially with same-day appointments. This can be challenging if there are no openings.
Where is the most interesting place you’ve been?
Hawaii. I never thought in my wildest dreams that I would travel Hawaii, but I did!
What is your favorite game or sport to watch and play?
I love to watch soccer and tennis.
If you could go back in time, what year would you travel to?
I would go back to the 80s. I was a teenager and love the music, culture and vibe that came from growing up in the 80s. It was a magical decade indeed.
What’s one fun fact about yourself?
Back in my prime, I was a singer and flamenco dancer. I even performed at a famous restaurant in Miami and at a nightclub in Orlando.
