Get to Know Our Staff: Susana De La Cruz, Family Services

Get to Know Our Staff: Susana De La Cruz, Family Services

What is your job title/your role at Scottish Rite?
I am a medical interpreter, and my primary role is to serve as a communication link between staff, patients and their families. I also receive, assign and document all translation requests. Additionally, I work closely with the Communications team to translate certain patient education brochures.

What is the most fulfilling part of your job?
The most fulfilling part of my job is engaging with our families and feeling the appreciation for the care we provide. It is incredibly rewarding to witness patients at their first appointment and then see the positive changes in their quality of life after therapy, treatment or surgery. Watching our patients’ progress and growth throughout their journey is deeply satisfying, and I feel honored to be part of their transformation.

What makes Scottish Rite a special place to you?
Scottish Rite is special to me because it represents a place of tradition, growth and personal development. The values upheld here are inspiring and fulfilling. Scottish Rite is more than just an organization. It is a lifelong journey of learning, service and fulfillment.

What made you choose a career in health care?
I became a medical interpreter because of the deep admiration and respect I felt for the interpreters who helped my parents communicate during their medical appointments. Watching the interpreters bridge the gap between patients and providers inspired me. I decided it was time for a career change, and the rest is history. Here I am, doing work that truly matters.

What is something unique you get to do in your position?
One unique aspect of my role is the opportunity to interpret for staff across various departments and clinics. This allows me to interact with a diverse range of people every day, making my work both dynamic and rewarding.

What’s your favorite thing to do outside of work?
Outside of work, I love spending time with my family and caring for my two dogs and four cats. Whether it is enjoying the outdoors, relaxing at home or simply spending quality time, my family brings me a lot of joy and fulfillment.

Do you have any hidden talents?
I wouldn’t say it is a hidden talent, but I am quite determined. Once I set my mind to learning or trying something new, I fully commit to it.

If you could travel to anywhere in the world, where would you go and why?
I would love to visit Ushuaia, Argentina! It is known as the “end of the world,” because it holds the title of being the southernmost city on Earth. I find it fascinating. It is a place where breathtaking landscapes meet rich history.

If you had to pick one meal to eat for the rest of your life, what would it be?
I would choose authentic Mexican enchiladas.

What was the first concert you attended?
I was a teenager when I saw Santana in El Paso, Texas, in 1980.

Favorite hidden DFW gem?
Coyote Drive-in movie in Fort Worth. It brings back cherished childhood memories when my family and I watch a movie outdoors in the back of our truck. It is a nostalgic, unique experience!

If you were to have a movie based on your life, which actress/actor would you choose to play your character?
I would choose María Félix, the iconic actress from the Golden Age of Mexican Cinema. Her strong personality perfectly embodies the spirit I would want to see in a movie about my life.

What is some advice you would give your younger self, OR what’s the best piece of advice you’ve received?
I would tell my younger self to not rush and try to do everything at once. Instead, take the time to enjoy the journey, slow down and savor each step along the way.

Catching His Second Chance: Ethan’s Triumph Over Elbow Injury

Catching His Second Chance: Ethan’s Triumph Over Elbow Injury

Ethan, of Richardson, Texas, has a deep passion for sports, especially baseball. As a dedicated catcher, the 11-year-old transforms into the reputable “Monster,” a nickname he earned for his fearless and determined presence behind the plate.

“The nickname ‘Monster’ just stuck with his teammates,” says Erin, Ethan’s mother. “To me, Ethan is sometimes serious, sometimes a goofball and plays for the love of the game.”

After practicing throwing with his friends, Ethan’s passion for baseball was tested when he felt pain in the inner part of his right elbow. Their pediatrician referred Ethan and his family to Scottish Rite for Children Orthopedic and Sports Medicine Center in Frisco for care.

“His injury is one of the most common areas of pain for baseball players,” says sports medicine physician Jacob C. Jones, M.D., RMSK. “Since Ethan is not skeletally mature and is still growing, it was important to consider the different potential diagnoses than those typically seen in adults.”

While Ethan’s X-ray showed no sign of injury, Dr. Jones used ultrasound technology, which detects injuries that might not appear on a standard X-ray. It revealed Ethan’s diagnosis was a subapophyseal avulsion fracture of his inner elbow. This injury occurs when a small piece of bone attached to the ligament is pulled away from the main part of the bone.

“It was a radiographically hidden fracture since it was not seen on the kind of imaging we normally use to look for fractures,” Dr. Jones says. “Because of the ultrasound, we were able to give Ethan the correct diagnosis.”

To help his small fracture heal, Ethan wore a cast for a month. The ultrasound technology would also confirm that Ethan’s fracture had healed, allowing him to begin physical therapy. His sessions with physical therapist Kristyn Morrison at Scottish Rite for Children at The Star in Frisco focused on regaining the full range of motion in his elbow through various exercises, such as elbow extensions and forearm stretches. Once his strength was at an ideal level, Ethan began Scottish Rite’s Throwing Program — a patient education guide that focuses on baseball-specific strengthening exercises needed to gradually return to the sport.

After a month, Ethan officially completed all of his physical therapy sessions and uses the exercises he learned from his sessions and the Throwing Program to continue throwing pain free. Now, Ethan is back on the field with his teammates, knocking his recovery out of the park!

“At Scottish Rite, you can feel the care when you walk in,” Erin says. “You’re not a number or a piece of paper. Your child is treated like an individual, and I attribute the fact that my son can play his sport to the care he received at Scottish Rite.”

Get to Know Our Staff: Gloria Conley, Neurology and Rehabilitation Medicine  

Get to Know Our Staff: Gloria Conley, Neurology and Rehabilitation Medicine  

What is your job title/your role at Scottish Rite?
I am an administrative assistant for pediatric neurologist and neurophysiologist Ashley N. Hacket, M.D.

What is the most fulfilling part of your job?
The most fulfilling part of my job is to support my department’s physicians, advanced practice providers (APPs) and nurses in meeting the needs of their patients. Whether it is assisting with administrative tasks or simply providing a helpful hand, the ultimate goal is to provide the best care for our patients.

What makes Scottish Rite a special place to you?
Scottish Rite is a special place for me because not only do we provide the best care to our patients, but my children received the best care here as well. I am forever grateful.

What made you choose a career in health care?
Health care chose me. I came from working at a major bank corporation. I wanted a change in my environment, so I took a chance and submitted an application to Scottish Rite. 15 years later, I am still enjoying the health care environment.

What’s your favorite thing to do outside of work?
I enjoy taking spontaneous road trips with my family and creating lasting memories.

Do you have any hidden talents?
For the past eight years, I have been a talent manager for my youngest son. We have met a handful of celebrities!

Where are you from, and what brought you to DFW?
I was born in Brownwood, Texas, but I was raised in the heart of DFW in Oak Cliff.

If you could travel to anywhere in the world, where would you go and why?
I would travel to Africa. I have always wanted to do a safari tour (#BucketList).

If you had to pick one meal to eat for the rest of your life, what would it be?
It would be spaghetti because you can serve it several ways with ground beef, ground turkey, shredded chicken or sausage, among others.

What movie do you think everyone should watch at least once?
“Blue Beetle” because my youngest son was featured in a scene.

What was the first concert you attended?
U2 was my first concert I attended with a group of people. However, my first solo concert was Kendrick Lamar. I had the chance to meet him during his meet and greet!

Favorite hidden DFW gem?
Taqueria El Si Hay in Oak Cliff. They have the best street tacos and elote!

If you were to have a movie based on your life, which actress/actor would you choose to play your character?
I would choose Winona Ryder to play my character. She was one of my favorite actresses growing up.

What is some advice you would give your younger self, OR what’s the best piece of advice you’ve received?
Never forget where you came from and stay humble.

CBS19: High School Graduate Dreams of Radiology Career After Her Care at Scottish Rite for Children

CBS19: High School Graduate Dreams of Radiology Career After Her Care at Scottish Rite for Children

18-year-old Fernanda was diagnosed with scoliosis in sixth grade.

“It was difficult, but I just had to keep going through it,” Fernanda says. 

Her experience at Scottish Rite for Children transformed from a challenge into inspiration, motivating her to consider a career in radiology through the example of compassionate care.

“Radiology really interested me, because without that, I wouldn’t be able to monitor my spine and curve,” Fernanda says. “I was really thankful to feel cared for, not just like anybody else, like it was very centered towards me as the patient.”

Fernanda is pursuing a degree in radiology at Paris Junior College this fall.

“The radiologists showed me what care and precision truly look like,” Fernanda says. “I knew I wanted to pursue that same path to help others with scoliosis feel safe and supported, just like I was.”

Watch her full story on CBS19.

Excellence & Expertise in Spine Care: Putting Scoliosis in Its Place

Excellence & Expertise in Spine Care: Putting Scoliosis in Its Place

Previously published in Rite Up, 2025 – Issue 2.

By Kristi Shewmaker

Meet Hanna, a 12-year-old of Flower Mound, Texas, who loves listening to music while drawing; Bella, a 13-year-old all-around athlete of Lewisville, Texas, who enjoys soccer; and Coleman, a 17-year-old of Navasota, Texas, who is a three-time junior world champion rodeo calf roper.

These amazing kids do not know each other, but they share something in common. They all have scoliosis — adolescent idiopathic scoliosis (AIS) to be exact. However, each of them has received different treatments tailored to their specific, individual needs. What is more interesting than their condition is the way they are handling it — with resilience! With no known cause, AIS is the most common type of scoliosis in children and teens. It develops between the ages of 10 and 18, is found in as many as 4 in 100 adolescents and is more prevalent in girls. It is a progressive condition affecting the spine in which the scoliosis curve typically worsens during a child’s rapid growth period. The diagnosis can surprise parents as their child may have passed one or more scoliosis screenings.

Scoliosis is defined as a curve that measures more than 10 degrees on an X-ray. A straight spine is zero degrees. Children with curves less than 20 degrees are monitored. For curves between 20 and 45 degrees, bracing is recommended. For those above 45 to 50 degrees, surgery is recommended, which may include various types, such as a spinal fusion or vertebral body tethering (VBT). Spinal fusion is a procedure in which the vertebrae in the spine are fused together, creating a single, solid bone that is immediately straightened. Metal rods attached by screws are used to hold the spine in place until the bone heals. In a VBT procedure, a surgeon attaches a flexible cord to the spine, which slows the growth on one side of the curve while allowing growth on the other side, to straighten the spine over time. Hanna’s curve measures 23 degrees. She wears a brace 20 hours a day with the goal of halting the progression so that when she stops growing, she will not need surgery. Bella has two curves. Her thoracic curve, or upper spine curve, measured 61 degrees, and her lumbar curve, or lower spine curve, measured 52 degrees. Working with a pediatric orthopedic surgeon, she opted for a hybrid surgery that included a spinal implantation and fusion at the top and VBT at the bottom.

Coleman underwent a spinal fusion for two thoracic curves, with the largest measuring 83 degrees going into surgery. “An important message for patient families to know is that their children are going to live long, healthy, happy lives with this condition,” says pediatric orthopedic surgeon and Assistant Chief of Staff Brandon A. Ramo, M.D. “Whether they need a brace or surgery, that shouldn’t stop them from achieving their goals.”

Hanna

In sixth grade, Hanna was referred to Scottish Rite for Children by her family chiropractor who noticed the curve in her back. This news came after she passed her first scoliosis screening at school in fifth grade. At Scottish Rite, she was diagnosed with AIS.

“I was devastated,” says Taylor, Hanna’s father, “not only for Hanna having to go through this, but I also felt colossal amounts of guilt for not catching it.” Kelly, Hanna’s mother, explains that she was thankful they caught it when they did and not a year later when children get tested at school again in seventh grade. “We would’ve lost a year, and who knows how bad her curve would’ve been by then,” Kelly says. “We might’ve been having a very different conversation — one about surgery instead of a brace.”

Hanna chose a brace with a tattoo design that was custom made in-house by orthotist Christina Gambrell. “If I’m going to wear something for this long, then I’m going to make sure it looks cool,” Hanna says. She wears the brace night and day, taking only a four-hour break before bedtime. Because Scottish Rite’s Orthotics and Prosthetics team is onsite, they can measure, cast, mold, fit, align and fabricate braces without having to place an order with an outside company. At her appointments, Hanna receives adjustments to her brace as she grows to ensure that she is comfortable.

“Bracing is the one treatment we have that is proven with multiple studies to prevent surgery,” says Amy L. McIntosh, M.D., pediatric orthopedic surgeon. “Hanna is the perfect candidate for a brace. She’s going through peak height velocity, so it’s a great time to wear a brace to prevent progression of her curve.”

Based on her growth projection, Hanna has about a year to a year-and-a-half left of wearing her brace. In the meantime, Hanna is handling her treatment with grace. For kids with scoliosis who must wear a brace, she gives this advice: “Don’t make yourself think that you are weird for wearing it. It just proves that you have the strength to overcome it.”

Regarding the care that Hanna has received at Scottish Rite, Taylor says, “There’s not enough praise or kind words that we could dream up to describe it. On a scale of 1 to 10, it’s a 200! In terms of children’s health care, I couldn’t imagine anything better.”

Bella

Bella plays sports year-round, but soccer is her favorite. “It’s really fun, it relieves all my anxiety, and it makes me feel happy,” she says.

The first indication that Bella had scoliosis came in the form of a letter from her fifth grade school nurse. Then, her family noticed the difference in her shoulders — one was sticking out and the other seemed to be inverted. Brittanie, Bella’s mother, took her to their pediatrician who referred them to Scottish Rite.

Initially, Bella saw Dr. Ramo, who diagnosed her with AIS. “He showed us the degrees of her curves, and we were in total shock,” Brittanie says. Bella was scared. “I didn’t know if I could play soccer again,” she says. With a 61-degree thoracic curve and a 52-degree lumbar curve, Bella would need surgery. Dr. Ramo explained that she had options, including spinal fusion, VBT or a hybrid procedure that uses both. He suggested that she see pediatric orthopedic surgeon Jaysson T. Brooks, M.D., who performs the VBT procedure to discuss the possibilities.

Scottish Rite for Children has six pediatric spine surgeons who are leaders in their specialties and are laser-focused on providing the best evidence- based care. From the straightforward to the most complex spinal deformities, Scottish Rite surgeons practice team medicine, in which every child’s surgical plan is reviewed by not only their doctor but all six spine surgeons.

Dr. Brooks presented the options, and after having a long discussion with the family, they decided to proceed with the hybrid surgery that would fuse Bella’s upper spine and tether her lower spine. “Because most of your flexibility comes from your lower back, we try to avoid that area when it comes to fusing,” Dr. Brooks says. “If the lumbar curve is small enough, we leave it alone, but with Bella, the numbers weren’t adding up, so tethering was the best option for her to maintain her flexibility.” He emphasizes that every spine surgery is a shared decision- making process that depends on the patient’s individual needs and the family’s personal values.

After surgery, Bella stayed home from school for a month to heal. After three months, she began easing back into sports, and after six months, she was fully back. Reviewing her X-ray from her one-year follow-up, Dr. Brooks says, “Bella is rock-solid straight. She’s had about as great of an outcome as you can ask for.”

Brittanie describes Bella’s care as outstanding. “The whole team is so confident in what they do that it takes away your fear as a parent,” she says. For kids facing surgery for scoliosis, Bella’s advice is to trust in the process.

“There is no technique related to scoliosis that we can’t offer at Scottish Rite,” Dr. Brooks says. “Our nurses and surgical staff — all they do is pediatric orthopedics. With a highly specialized team that focuses on one thing, you’re bound to get better outcomes.”

Coleman

Coleman roped his first calf off a horse when he was 4 years old. For years, he has competed in the rodeo tie-down event. “You nod your head, they release the calf, you swing your rope, rope ‘em, jump off the horse, run down there, flank ‘em, and then you tie three out of the four legs,” he says.

With four or five horses saddled in an arena at his house, Coleman practices three to four hours a day. He earned junior world champion titles in 2017, 2018 and 2023. Just before his 2023 win, he was referred to Scottish Rite by an orthopedic surgeon who treats rodeo athletes. Coleman’s scoliosis was already past the surgical threshold when Dr. Ramo diagnosed him with AIS. “His curves were pretty big,” Dr. Ramo says. “He had a double thoracic curve pattern, which is uniquely difficult and one of the stiffest curve patterns that we treat.”

In order to flank and tie a calf, it is imperative to be agile and flexible enough to bend over easily. “I was afraid I wouldn’t be able to rope again,” Coleman says.

Dr. Ramo stresses the importance of individualized care for each patient. “We plan a treatment strategy that matches their needs — not just the needs for their back but also the needs for what they’re doing in their lives,” he says. Coleman wanted to finish the rodeo season before having surgery. “We planned his spinal fusion to fit his timeline and ensured that we maintained every bit of motion we could offer him with his active lifestyle and competitive spirit,” Dr. Ramo says.

At age 16, Coleman scored his best time at 7.4 seconds, a remarkable feat. But, the time to beat is 6.3 — the world record set by none other than his father, Ricky, who is in the Texas Rodeo Cowboy Hall of Fame and a 15-time National Finals Rodeo qualifier. Despite having major spinal surgery on a double thoracic curve, Coleman is on his way. He recently received a full scholarship to Southwest Texas College in Uvalde where he will compete on their rodeo team. Ultimately, he hopes to compete professionally in about 100 rodeos a year with the goal of making the National Finals Rodeo, often called “the Super Bowl of rodeo,” which features the top 15 in the world.

“There are misperceptions about people with scoliosis, that they can’t do sports or participate in certain activities,” Dr. Ramo says. “Coleman is a prime example of how that is absolutely not true — that you can live a very healthy, active life with this condition and be a world champion at what you do.”