Get to Know Our Staff: Frazet Lankford, IT

Get to Know Our Staff: Frazet Lankford, IT

What is your job title/your role at Scottish Rite?
I am the executive assistant for Scottish Rite’s IT department. I support leadership by ensuring that daily operations run smoothly.

What is the most fulfilling part of your job?
What I find most fulfilling is being part of a mission that truly impacts lives. Supporting our IT department means helping provide the tools and systems that empower our teams at Scottish Rite to deliver the best care possible.

What makes Scottish Rite a special place to you?
What makes Scottish Rite special to me is the strong sense of connection from the staff and the relationships we form with our patients and their families truly makes it feel like a family.

What made you choose a career in health care?
My passion for helping others naturally led me to healthcare. The mission we serve is deeply rewarding and gives purposes behind every day I come into the office. Before joining the Scottish Rite family, I dedicated five years to the HR department at Children’s Medical Center of Dallas.

What is something unique you get to do in your position?
One unique aspect of my role is that I get to collaborate with our talented IT team whose work directly supports the care and healing of our patients. Being able to see that connection makes my role unique and meaningful.

What’s your favorite thing to do outside of work?
Outside of work, I enjoy spending time with my family, traveling and horseback riding.

Do you have any hidden talents?
One of my hidden talents is music. I can sing and play the alto saxophone. I enjoyed being part of my junior high school’s jazz band.

Where are you from and what brought you to DFW?
I was born and raised in Dallas, Texas — a rarity these days!

If you could travel to anywhere in the world, where would you go and why?
Bora Bora has always been a dream destination for me because of the turquoise waters, beautiful beaches and overwater bungalows. It is a slice of paradise, which is the perfect place to relax and recharge.

If you had to pick one meal to eat for the rest of your life, what would it be?
I would choose lasagna with a caesar salad. I have always loved Italian food because it is flavorful, delicious and filling.

What movie do you think everyone should watch at least once?
“The Ten Commandments” with Charlton Heston.

What is the first concert you attended?
The first concert I attended was Take 6, an acappella gospel group.

What Is your favorite DFW hidden gem?
Sky Blossom Bistro

If you were to have a movie based on your life, which actress/actor would you choose to play your character?
If there were a movie based on my life, I would choose Nicole Ari Parker to play my character.

What is some advice you would give your younger self, OR what’s the best piece of advice you’ve received?
I would tell my younger self to always lead with kindness and live with gratitude. I try to live by this every day.

Get to Know Our Staff: Lidia Quintero, Environmental Services

Get to Know Our Staff: Lidia Quintero, Environmental Services

What is your job title/your role at Scottish Rite?
I am the Environmental Services supervisor.

What is the most fulfilling part of your job?
The most fulfilling part of my job is making a difference in children’s lives. Working daily at this place is a blessing.

What makes Scottish Rite a special place to you?
Scottish Rite is home to me. This place has treated me with such kindness that I cannot put it into words.

What made you choose a career in health care?
I started working in the hospital with the goal of helping others in my capacity. It has become the most joyous time of my entire career.

What is something unique you get to do in your position?
I go to every place in Scottish Rite, including public places and hidden places. You name it!

What’s your favorite thing to do outside of work?
I love to spend time with my family and take care of my granddaughter.

Do you have any hidden talents?
I am a great cook!

If you could travel to anywhere in the world, where would you go and why?
Cancun, because it is the best place to relax.

If you had to pick one meal to eat for the rest of your life, what would it be?
Enchiladas. I make the best enchiladas in the world!

What movie do you think everyone should watch at least once?
“Coco”

What is your favorite DFW hidden gem?
Allende Seafood Bar & Grill on Sylvan Ave.

If you were to have a movie based on your life, which actress/actor would you choose to play your character?
Kathy Bates

What is some advice you would give your younger self, OR what’s the best piece of advice you’ve received?
Be honest and do your best, and the reward will come.

Get to Know Our Staff: Elsa Guerrero, Radiology

Get to Know Our Staff: Elsa Guerrero, Radiology

What is your job title/your role at Scottish Rite?
I am the administrative assistant for the Medical Director and Director of Radiology. My role is to provide administrative support to the leadership team in Radiology and the other radiologists. I work closely with our radiologists to coordinate their schedules. I wear many hats to coordinate different tasks for the Radiology department at both of our campuses, and I am thankful and appreciative of the opportunity.

What is the most fulfilling part of your job?
I can make a difference within our team. The Radiology team and my other friends in different departments can come to me to receive a warm hug during a tough day. It is truly fulfilling and rewarding to know something as small as a hug can change someone’s day.

What makes Scottish Rite a special place to you?
What makes Scottish Rite special to me is the difference that we make in each child’s life every day.

What made you choose a career in health care?
I think health care chose me honestly because I wanted to be an attorney. My aunt, who is a nurse, thought I would be a good fit at her practice. I was hired on the spot back in 1995. Since then, I spent a majority of my career at Parkland Hospital with the Information Technology and New Construction department as an executive assistant and project coordinator.

What is something unique you get to do in your position?
I get to put my project manager hat on and coordinate the schedule for our radiologists monthly. It is something that is very complex and has many moving parts that must be taken into consideration.

What’s your favorite thing to do outside of work?
I enjoy trying different foods from all over the world. I also like to spend time with my friends and family.

Do you have any hidden talents?
I would say doing DIY projects. I have completed an entire home renovation before on one of my homes. I installed the tile and backsplash, textured the walls and put up the Sheetrock.

If you could travel to anywhere in the world, where would you go and why?
I would love to travel to Rome to visit the Vatican and St. Peter’s Basilica for the history.

If you had to pick one meal to eat for the rest of your life, what would it be?
Chicken and rice. You can prepare these two items in so many ways that you won’t get tired of it. The meal can be something simple that doesn’t consume much of your time to prepare.

What movie do you think everyone should watch at least once?
“Erin Brockovich” is one of my favorite movies. It is a very empowering movie that shows the strength and resilience of a woman who is making a difference in the life of many people who would not have been seen or heard.

What is the first concert you attended?
Pitbull, better known as “Mr. Worldwide.”

What Is your favorite DFW hidden gem?
Celebration Restaurant

If you were to have a movie based on your life, which actress/actor would you choose to play your character?
America Ferrera

What is some advice you would give your younger self, OR what’s the best piece of advice you’ve received?
The best advice I would give my younger self is to never let the fear of not being enough stop you from becoming the resilient and confident woman you will become later in life.

Get to Know Our Staff: Adrian Johnson, Communications

Get to Know Our Staff: Adrian Johnson, Communications

What is your job title/your role at Scottish Rite?
I am a communications specialist with a focus in online reputation. I assist in expanding our digital footprint by highlighting the incredible care we provide. I manage the online reputation for our physicians and nurses by updating their websites and listing profiles, monitoring their feedback on NRC Star Ratings and responding to Google reviews. I also manage our YouTube channel, sharing the engaging stories that the Communications team creates. Through my work, I help ensure patient families have access to accurate and inspiring information about Scottish Rite.

What is the most fulfilling part of your job?
The most fulfilling part of my job is using my skills to advance Scottish Rite’s mission and make a positive difference in the lives of children and their families.

What makes Scottish Rite a special place to you?
I have never felt so at home at work. Scottish Rite is truly a place where the people and culture make you feel like you are part of a family from day one.

What made you choose a career in health care?
I have always worked in digital marketing across nonprofit, primary care and pediatric settings. Joining Scottish Rite has been a true blessing because I can combine my professional experience to support children and their families in navigating their health journeys.

What is something unique you get to do in your position?
I help families find the care or resources they need online.

What’s your favorite thing to do outside of work?
I love to create new memories with family and friends, explore new hobbies and practice self-care.

Where are you from, and what brought you to DFW?
Columbus, O-H-I-O. My parents relocated here years ago, and as an only child, I wanted to stay close to them. Plus, I was definitely over shoveling snow!

If you could travel to anywhere in the world, where would you go and why?
I would go to Rio de Janeiro, Brazil to see Christ the Redeemer. I would love to visit as many of the Seven Wonders of the World as possible.

If you had to pick one meal to eat for the rest of your life, what would it be?
Donatos Pizza. They were founded in my hometown, and they surprisingly just opened their first locations in Texas last year. I don’t think I have ever been this excited for a restaurant opening!

What movie do you think everyone should watch at least once?
“The Pursuit of Happyness”

What is the first concert you attended?
I think it was Lil’ Bow Wow.

What Is your favorite DFW hidden gem?
For Vietnamese street food, I would recommend Cris and John. For all the sweets lovers, I would recommend Cookie Society. You won’t regret trying these places!

If you were to have a movie based on your life, which actress/actor would you choose to play your character?
Keshia Knight Pulliam

What is some advice you would give your younger self, OR what’s the best piece of advice you’ve received?
Comparison is the thief of joy.

Get to Know Our Staff: Dominic Chittilappilly, Shared Services

Get to Know Our Staff: Dominic Chittilappilly, Shared Services

What is your job title/your role at Scottish Rite?
I am an application coordinator on the IT Empower team. I mainly work in Epic and write the structured query language (SQL) reports for the Research team.

What is the most fulfilling part of your job?
I contribute to the mission of Scottish Rite by supporting the applications that help deliver world-class pediatric care. I feel proud knowing my work plays a part in helping the Research team develop innovative solutions, which improves the lives of children and their families.

What makes Scottish Rite a special place to you?
Scottish Rite is special because every person here is united by the mission. No matter your role, you know your work is making a difference in a child’s life.

What made you choose a career in health care?
I chose health care because it is meaningful to know that even though I don’t work in the clinic, the systems I support will help clinicians and researchers provide the best care possible for children and their families.

What is something unique you get to do in your position?
I get to bridge the gap between technology and health care by creating reports in Epic to support research. It is rewarding to assist researchers and clinicians by gathering data more efficiently and in the form of a report, which ultimately contributes to advancing patient care.

What’s your favorite thing to do outside of work?
I like to watch action and thriller movies in my free time. I also love listening to various types of music.

Do you have any hidden talents?
I like to sing songs in my native Indian language, Malayalam.

Where are you from, and what brought you to DFW?
I am from South India. I came to Texas in 2001 to live here with my family.

If you could travel to anywhere in the world, where would you go and why?
I want to travel to Greece to see the wonderful architecture and stunning natural beauty.

If you had to pick one meal to eat for the rest of your life, what would it be?
I would love to eat homemade Indian foods for the rest of my life. It reminds me of my home back in India.

What movie do you think everyone should watch at least once?
I highly recommend everyone to watch all the movies from the “Mission Impossible” series at least once in their lifetime.

What is the first concert you attended?
My daughter took my wife and I to see Twice, a K-pop girl group, as my first ever concert.

What Is your favorite DFW hidden gem?
I like to walk and shop around Legacy West in Plano. There are many restaurants to eat at.

If you were to have a movie based on your life, which actress/actor would you choose to play your character?
Harrison Ford or Matt Damon. They are some of my favorite actors.

What is some advice you would give your younger self, OR what’s the best piece of advice you’ve received?
Your past failures do not determine your success in the future.

Chaplaincy Care: Nurturing the Human Spirit

Chaplaincy Care: Nurturing the Human Spirit

Previously published in Rite Up, 2025 – Issue 3

Chaplaincy Care is a meaningful part of life at Scottish Rite for Children, and it is available to everyone. This service provides spiritual, religious, emotional and cultural support to patients, families and staff members. This year, Scottish Rite celebrates its first full-time chaplain, Jerilynn Putnam, MA/TH, MA/PM.

“Through chaplaincy care, I build relationships with individuals,” Putnam says. “By meeting an individual where they are, I learn how they seek and express meaning and purpose and the way their experience connects to the moment, to self, to others, to nature and to the significant or sacred.”

Patient Norah engages in a creative intervention with Jerilynn Putnam as her, Julie, observes.

Patient Norah engages in a creative intervention with Jerilynn Putnam as her mother, Julie, observes.

Putnam’s day begins by checking on the Inpatient Unit overnight staff members. Next, she supports the pre-op nurses and those who prepare patients for surgery. She also meets with patients in pre-op, offers hospitality and discerns their needs. “When prayer is important to them, then I pray with them before they go into surgery,” Putnam says.

Putnam loves to share her creativity and spiritual interventions with the patients and caregivers staying in the Inpatient Unit. She builds rapport and trust, fosters a nurturing environment, connects with the child and invites them to examine how they feel about themselves and about being in the hospital. Often, her encounters reveal a patient’s values, worldview and a desire for prayer. “It’s the child’s choice, and I respect what they need on that particular day,” Putnam says. “My role helps ensure that we care for the whole child, not only physically but also spiritually and religiously, when requested.”

In Sunday Chapel Circles, patients and their caregivers may participate in Godly Play. This intervention helps support everyone’s spiritual journey by inviting them to make meaning through story, wonder and play. Putnam also recognizes interfaith religious events and holidays in the chapel by offering a rite, ritual or reflection. Blessing of the Hands is a very special ceremony that Putnam may perform anywhere at Scottish Rite. With outstretched hands, she blesses surgeons, nurses and therapists whose receptive palms face open to the sky.

Jerilynn Putnam prays with Scottish Rite for Children's staff members.