Get to Know our Staff: Karla Palacios Reagor, Therapeutic Recreation

Get to Know our Staff: Karla Palacios Reagor, Therapeutic Recreation

What is your job title/your role at Scottish Rite for Children? 
I am a certified therapeutic recreation specialist (CTRS). I assist inpatient and outpatient children with their recreation, leisure, goals and interests. I provide them with resourceful recreation activities in their home, school and community that can be adapted for their needs and goals. Resources include sports, swimming, camps, dance and more. I may also coach a child on any specific sport. We can do one-on-one sessions, so I can teach them how to participate in sports and eventually send them on their own to participate in their chosen sport independently.

I am also a camp director for Camp Joint Adventure, the recreation therapeutic specialist for Camp TLC, a support staff member for Spina Bifida Hispanic Family Camp and a coordinator for Tennis All Stars.

What do you do on a daily basis or what sort of duties do you have at work? 
I facilitate and coordinate recreation therapy groups for inpatient patients who benefit from therapeutic recreation. We use the solarium, tennis courts, James F. Chambers, Jr. Youth Fitness Park and Allan Shivers Park and Lee Drain Children’s Courtyard. Activities consist of sports, physical activity, cognitive skill building, social interaction and leisure involvement! I host one-on-one sessions for children who may not leave their room due to being bedbound or needing weight management. 

For the spina bifida clinic, I visit the children for the following reasons: 

  • Periodicity in children ranging from 3-year-olds to 6-year-olds
  • An introduction to therapeutic recreation 
  • Weight management
  • Increase of physical activity
  • Increase knowledge of adaptive leisure involvement
  • Adaptive bike riding
  • Camp resources 

I work at the spina bifida clinic twice a week, and I love it!

What was your first job? What path did you take to get here or what led you to Scottish Rite? 
My first job was at a behavioral hospital. I volunteered at River Crest Hospital in San Angelo, TX, while I had a 1-year-old toddler and attended graduate school for two months. This was the only way to get experience in my field of work, therapeutic recreation, in that city. A position opened, and I became a paid employee at this hospital. Shortly after, my husband got a job offer in Arlington, TX, and we had to move. I was able to transfer from River Crest Hospital to Millwood Hospital; these are sister hospitals for United Health Care. During my time in Arlington, I saw a commercial on television about Scottish Rite, and it immediately caught my attention because my career dream has always been to work with children with disabilities. I grew up with a cousin with cerebral palsy, who was very dear to me and passed away at 16-years-old. 

Right away, I found the Scottish Rite number, called, asked to be transferred to the Therapeutic Recreation department and got the chance to speak with the director of therapeutic recreation Dana Dempsey! I asked if we could meet to speak about Scottish Rite and therapeutic recreation for learning purposes. Dana gave me a tour, and it is safe to say that I was in love! I stayed in touch with Dana and hoped that one day our paths would cross again after I received my certification and built more experience in our field. 

I continued my graduate work remotely when we moved to Arlington. A year later, I finished graduate school with a Masters in Coaching, Sports, Recreation and Fitness Administration, walked the stage while being pregnant with my second child and passed my exam to become a CTRS. After I became a CTRS, I began to apply for better paying jobs to help support my little family, as my husband was also establishing himself as a basketball coach and teacher. I worked as a therapeutic recreation director at another sister hospital at Mesilla Valley Hospital for two years. Then, a full-time position opened at Scottish Rite. I applied, went on more interviews and got blessed with the opportunity to be a full time CTRS at my dream job: the Therapeutic Recreation department at Scottish Rite for Children in Dallas.

What do you enjoy most about Scottish Rite? 
I enjoy being the one to say “yes, you can participate in sport and recreation” to a child who thought that their diagnosis was going to keep them from enjoying their childhood through sports. I also love the hope I can offer to the parents who thought their child may never be able to ride a bike or play in a team sport.

Tell us something about your job that others might not already know? 
Therapeutic recreation offers physical well-being, knowledge of adaptive sports, inclusion and services as a coping skill for psychological well-being. Recreation and leisure involvement can be used as a tool to help balance negative moods, decrease symptoms of depression, anxiety or any other mental illness.

Where is the most interesting place you’ve been? 
I went to a military school at New Mexico Military Institute. I was on the Ranger School as an Army Ranger! It was just for fun and not a training for the real Army. One week, we went to do a land navigation project. We stayed out in the middle of a desert in New Mexico, and it was dark and cold. However, the stars were amazing, like the Milky Way. I love the outdoors the desert; this location has been the most beautiful and interesting place I have ever been.

What is your favorite game or sport to watch and play? 
I love playing soccer and love watching Family Feud!

If you could go back in time, what year would you travel to? 
The year 2000. I was 8-year-olds, with no real responsibilities other than family time, playing soccer, going to school and enjoying my mother’s homemade Mexican food at our trailer park in New Mexico!

What’s one fun fact about yourself? 
I can spin a basketball on my finger for two to five minutes straight and can hip thrust up to 400 lbs. 

Get to Know our Staff: Jaclyn Valeriano, Empower

Get to Know our Staff: Jaclyn Valeriano, Empower

What is your job title/your role at Scottish Rite for Children?
I am a trainer for our electronic health records system, Epic, for the ambulatory care and outpatient staff.

What do you do on a daily basis or what sort of duties do you have at work?
My role at Scottish Rite is to provide new hire Epic ambulatory care training to our outpatient nurses and ancillary staff. Along with new hire training, I create training materials to inform current Epic users of new builds or changes happening within the Epic system. Our training team also helps with the testing of Epic upgrades, working IT Help Desk tickets, maintaining our training environment and other tasks.

What was your first job? What path did you take to get here or what led you to Scottish Rite? 
My first job was as a file room attendant at a doctor’s office pulling paper files from a small room. I spent a great portion of my time re-alphabetizing that room before I left. 

My degree is in athletic training. I first started at Scottish Rite as a certified and licensed athletic trainer in our Sports Medicine department about 10 years ago! Admittedly, I was not looking to leave the clinical side, but here I am – and I’m loving it!

What do you enjoy most about Scottish Rite? 
I absolutely love that I have a workplace family. Not everywhere you go has a sense of community, and I feel extremely lucky and appreciative of our workplace environment.

Tell us something about your job that others might not already know?
I would imagine that most people think of me as an Epic trainer. What I think some may not know is that I am only certified to train certain parts within Epic. Each of us on the Empower side are certified in specific areas within Epic. For example, I am certified to train outpatient, but I am not certified to train HIM, Billing or Scheduling.

Where is the most interesting place you’ve been?
Guanajuato, Mexico. I learned so much about Mexican history and Mexican independence from visiting Leon, Dolores, Hidalgo and San Miguel de Allende.

What is your favorite game or sport to watch and play?
I love to watch my niece and nephew play in whatever sport(s) they are participating in. When it comes to playing, I absolutely love playing volleyball. I first decided to try volleyball in seventh grade school athletics, and I have not stopped playing since!

If you could go back in time, what year would you travel to? 
Selfishly, I would travel back to 1998. I was young, carefree and saw the world in a different, more innocent light. I would take advantage of the time I had with my grandparents and make more childhood memories with my family and friends.

What’s one fun fact about yourself? 
I asked my family, and they said to tell you all this: I was city champion in eighth grade track for High Jump and the 400-meter dash. Side note – I earned my 400-meter dash, but I won high jump by default because the other girl, who was good at the event, could not compete due to academic ineligibility.

Get to Know our Staff: Katie Sloma, Therapy Services

Get to Know our Staff: Katie Sloma, Therapy Services

What is your job title/your role at Scottish Rite for Children?
I am a sports physical therapist helping athletes return to sports and performance.

What do you do on a daily basis or what sort of duties do you have at work?
I provide patient care, stay up to date in research and current evidence-based practices and offer patient and parent education.

What was your first job? What path did you take to get here or what led you to Scottish Rite?
My job at Scottish Rite was my first job after graduating physical therapy school. As a former softball player, I participated in PT several times throughout my career and wanted to be a part of the process in returning athletes to the sports they love to play.

What do you enjoy most about Scottish Rite?
I love being able to work with such an amazing team every day that are all a crucial part of helping kids return to activities they love.

Tell us something about your job that others might not already know?
I get to catch and throw with our baseball and softball players as they are returning to activity and love that I can still get the chance to do this.

Where is the most interesting place you’ve been?
Scotland – I was able to go to St. Andrews golf course.

What is your favorite game or sport to watch and play?
Football is my favorite sport to watch, and softball is my favorite sport to play.

 If you could go back in time, what year would you travel to?
The 60s or 70s for their music!

What’s one fun fact about yourself?
I play in a sand volleyball league and a pickleball league.

Get to Know our Staff: Ryan Calococci, Orthotics & Prosthetics

Get to Know our Staff: Ryan Calococci, Orthotics & Prosthetics

What is your job title/your role at Scottish Rite for Children?
I am an orthotics and prosthetics technician. It’s my job to make all the orthotic and prosthetic devices for our patients. I also repair broken or worn devices.

What do you do on a daily basis or what sort of duties do you have at work?
I spend half my time fabricating prosthetic devices in the lab outside the main building, and the other half is spent in the Orthotics & Prosthetics main lab on the Lower Level. My duties include filling plaster models, thermoforming plastic and making orthotic devices. I also assist practitioners with repairs, and I run the seven-axis robot carver where we prepare our models for scoliosis braces. Our technician team fabricates thousands of orthotic and prosthetic devices every year!

What was your first job? What path did you take to get here or what led you to Scottish Rite?
For my first job, I was a cart attendant and grocery bagger at Kroger when I was 16. I like to say that Scottish Rite found me. I lost my job in 2008 when the economy collapsed, and I was desperate to find another job. I heard about an entry level position at the hospital through a friend of the family, and I applied. I quickly fell in love with work, the hospital’s mission, and amazing people here. Sixteen years later, and I have certifications in both orthotics and prosthetics. I love the work I do!

What do you enjoy most about Scottish Rite?
I love the culture here – everyone is friendly, helpful and devoted to the mission. I also really love the camps and trips the hospital organizes for our patients. I have had the honor and privilege of attending a few summer hand camps and, most recently, the Amputee Ski Trip. They are truly transformative for the kiddos! 

Tell us something about your job that others might not already know?
Every prosthetic device we make is completely custom-made and will only fit the child it’s made for. It also takes a few weeks from casting to fitting for each device.

Where is the most interesting place you’ve been?
I hiked a trail called Angel’s Landing at Zion National Park in Utah. It was the scariest thing I ever, did but the view at the end was worth it!

What is your favorite game or sport to watch and play?
I don’t really play any team sports, but I do enjoy mountain biking and watching football. Go Cowboys!

If you could go back in time, what year would you travel to?
I would go back to when the pyramids were being built just so I could see how they did it.

What’s one fun fact about yourself?
I have an identical twin brother.

Get to Know our Staff: Peggy Duguay, Radiology

Get to Know our Staff: Peggy Duguay, Radiology

What is your job title/your role at Scottish Rite for Children?
I am the assistant director of Radiology, and I help manage the Radiology department.

What do you do on a daily basis or what sort of duties do you have at work?
Every day in Radiology is different. I help manage the Radiology department, which includes staff scheduling and payroll, managing equipment including maintenance/testing, state inspections and act as a liaison with our staff physicians and clinical staff. I also help cover many areas including doing X-rays for patients, working the front desk and file room duties.

What was your first job? What path did you take to get here or what led you to Scottish Rite?
My first job was as a dental office receptionist. I learned about radiology technology as a career option through my college advisor and applied for the radiology program. I worked at UT Southwestern for 17 years before applying and getting hired at Scottish Rite for Children. 

What do you enjoy most about Scottish Rite?
I love working with the children and their families. It is a very special and rewarding experience each day. I am blessed to have such a wonderful opportunity to work at Scottish Rite and continue to grow and learn. Also, I love the amazing Radiology staff I work with, as well as the wonderful Scottish Rite staff throughout the hospital.

Tell us something about your job that others might not already know?
I started out at Scottish Rite as a radiology technologist, then became the PACS Administrator, and am now assistant director of Radiology.

Where is the most interesting place you’ve been?
I did a seven-country tour in 1998 throughout Europe. It was so much fun being able to visit so many different countries that I never thought I would get to travel to.

What is your favorite game or sport to watch and play?
Football–I have been a big Dallas Cowboys fan since the 80s when I watched the games with my dad. I also root for all the Texas teams…Dallas Mavericks, Texas Rangers and Dallas Stars! 

If you could go back in time, what year would you travel to?
I lost my dad in 2001. I miss him so much and wish I could travel back in time to see him again.

What’s one fun fact about yourself?
I have an identical twin sister named Patty. We have confused many people over the years including many people from Scottish Rite. We always still spend a lot of time together. Being a twin is so much fun!

Get to Know our Staff: Davoud Babahaji, Pharmacy

Get to Know our Staff: Davoud Babahaji, Pharmacy

What is your job title/your role at Scottish Rite for Children?
I am the pharmacy manager.
 
What do you do on a daily basis, or what sort of duties do you have at work?
I am responsible for scheduling pharmacists and technicians for the Dallas and Frisco campuses and making changes if someone calls in sick to make sure there is adequate help. My job also includes completing payroll, doing orientation for new residents and fellows, and making sure competencies and daily duties are completed by pharmacy staff. I moderate the Antibiotic Stewardship Committee meetings and am part of the RN/RX and P&T committees. Most importantly, I staff the Frisco campus and do whatever else is needed to help the pharmacy director, Stacie Bukowsky.

What was your first job? What path did you take to get here, or what led you to Scottish Rite?
My very first job was working as a busboy at an Italian restaurant my family owned in Arlington! It was a fun job and helped me pay for pharmacy school, of course with the financial help of my family, too. I graduated from the University of Houston College of Pharmacy in 1994 and worked for a couple of retail pharmacies for 20 years. I came across a job opening at Scottish Rite for Children and was given the opportunity to work as a pharmacy team member in 2014. In 2016, when the pharmacy manager position opened, I was promoted to the pharmacy manager. In the meantime, I received my M.B.A. with a concentration in health care administration from Texas A&M University Corpus Christi. I can honestly say that the last 10 years working at Scottish Rite has been the greatest part of my career.

What do you enjoy most about Scottish Rite?
The staff. Everyone is so nice and professional. I enjoy interacting with nurses, Supply Chain, Engineering, Child Life and staff from other departments. The pharmacy team is awesome — we are more like a family.
 
Tell us something about your job that others might not already know?
Pharmacy involves a lot of reporting. Sometimes, running reports and making sure we are ready for state audits takes a lot of time.

 Where is the most interesting place you’ve been?
This was the hardest question to answer, and I changed my answer a couple of times. The most interesting place for me has always been the Persian Gulf. I lived there for about 10 years, and we would go fishing, swimming and walking by the water. I miss its salty humid air and the friendliest people I have ever met.
 
What is your favorite game or sport to watch and play?
Soccer is my favorite sport, and I love watching the World Cup. We were so happy when Morocco played in the semifinals during World Cup 2022. I am so excited that a few games of the World Cup 2026 will be played in Arlington. We will definitely be there!

Even though I do not understand football that well, I like the Kansas City Chiefs and was so happy they won the Super Bowl again. Go Chiefs!
 
If you could go back in time, what year would you travel to?
Probably 2019! It was a terrible year for me. If I could return to that year, I would do things differently.
 
What’s one fun fact about yourself?
I like to sing! I do that all the time at home or in the car — even though some people in my family may not find my voice desirable.