What You’ll Notice When You Arrive
From the moment you arrive, our goal is to create a welcoming, supportive experience for your child. At Scottish Rite for Children, every detail is designed to help kids feel more like themselves while they are here.
You’ll find large waiting areas, family-friendly spaces and dining options at both campuses. Small touches, like the smell of fresh popcorn, add to the experience and help put children at ease.
Outdoor playgrounds are also available, giving your child a chance to relax or burn off energy before or after the visit.
Parking and Arrival
Free parking is available directly in front of each location, making it easy to get in and out of your visit. Covered entrances are available for drop-off and pick-up, which can be helpful during bad weather or when arriving with younger children.
When you enter the building, team members are available to help direct you to the right clinic or check-in area.
What to Bring
Planning ahead can help your visit stay on track. Be sure to bring:
- Your insurance card, if applicable
- A copy of your ID
- Copies of all prior imaging, such as X-rays, MRIs or CT scans — either on a disk or physical CD
- A list of your child’s medications, including doses and frequency
- Your child’s immunization record may also be helpful for first visits
You may also want to bring comfort items, such as a favorite toy, book or headphones, to help your child stay relaxed.
A legal guardian must accompany the patient to the visit unless the child is 18 or older.
Before You Come In
Children and teenagers come to our clinics for both first visits and follow-up care. Plan enough time for your visit so you can ask questions and understand next steps before you leave. Because your child may see more than one specialist during the visit, appointments can sometimes last up to about two hours.
If your child becomes sick before the visit, let your care team know as soon as possible. Even minor symptoms can affect the timing of your appointment.
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Most services at Scottish Rite for Children are provided on an outpatient basis. This means your child will come in for a visit and return home the same day.
If your child needs a different type of care, your care team will explain what to expect ahead of time. You can also learn more about what to expect with inpatient surgery and what to expect with outpatient surgery if those apply to your child’s care.
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If your child’s provider sends a referral, our team will contact you to schedule.
If your child is already a patient, you can request an appointment through the MyChart patient portal for some visits.
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Your child may see more than one specialist during the same visit, depending on their needs.
When possible, we schedule appointments together so your child can receive care in one convenient visit. Depending on your child’s needs, visits may include time with more than one specialist and could last up to about two hours.
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Our Child Life specialists support children during their visit by explaining procedures in simple, age-appropriate ways and helping reduce anxiety.
They can also support siblings and help your whole family feel more at ease.
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If you have questions about your bill, insurance coverage or payment options, support is available before your visit.
You can review Billing & Insurance information or learn more about Financial Assistance & Counseling team to understand your options. Call 214-559-8630 to speak with our team.